Terms of Service

Welcome to Garden Gate Tea. These Terms of Service govern your use of our website and the services we provide, including our afternoon tea subscription collections, hosting workshops, and event tea catering services.

By accessing or using our services, you agree to be bound by these Terms. Please read them carefully. If you do not agree with these Terms, please do not use our services.

1. Service Overview

Garden Gate Tea offers the following services:

• Afternoon Collection: Monthly subscription tea boxes featuring curated selections of afternoon tea varieties
• Hosting Workshop: Educational sessions on hosting afternoon tea gatherings with confidence
• Event Tea Service: Full-service catering for special occasions and celebrations

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

2. Acceptable Use Policy

Permitted Uses

You may use our services for lawful purposes related to purchasing tea products, attending educational workshops, and arranging catered events. We encourage you to engage with our content, share your experiences, and participate in our tea community.

Prohibited Activities

When using our services, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of Garden Gate Tea or third parties
• Transmit harmful code, viruses, or malware
• Attempt to gain unauthorized access to our systems or networks
• Impersonate any person or entity or misrepresent your affiliation
• Use our services for any fraudulent or deceptive purposes
• Harass, abuse, or harm other users or our staff

3. Account and Access

Account Creation

Some services may require you to create an account. When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You agree to:

• Notify us immediately of any unauthorized use of your account
• Use a strong, unique password for your account
• Log out from your account at the end of each session when using shared devices

Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we deem harmful to our business or other users. You may also close your account at any time by contacting us.

4. Service Availability and Modifications

Service Uptime

We strive to maintain consistent service availability but cannot guarantee uninterrupted access. Our website and services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

Service Modifications

We may modify, update, or discontinue features of our services at our discretion. We will make reasonable efforts to notify users of significant changes that may affect their experience or subscriptions.

Geographic Restrictions

Our services may not be available in all geographic locations. Shipping and event services are subject to availability in your area. International shipping may have restrictions based on customs regulations and delivery capabilities.

5. Subscriptions and Payments

Subscription Terms

For our Afternoon Collection subscription:

• Subscriptions renew automatically on a monthly basis unless cancelled
• You will be charged at the beginning of each billing cycle
• Cancellations must be made before the next billing date to avoid charges
• Refunds are subject to our refund policy

Payment Processing

All payments are processed securely through trusted third-party payment processors. You agree to provide accurate payment information and authorize us to charge your chosen payment method for all fees incurred.

Pricing

Prices for our services are listed in USD and may be subject to change. We will notify active subscribers of any price changes in advance. Continued use of the service after a price change constitutes acceptance of the new pricing.

6. Intellectual Property Rights

Our Content

All content on our website, including text, graphics, logos, images, recipes, and educational materials, is the property of Garden Gate Tea and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

User Content

If you submit content to us (such as reviews, testimonials, or photos), you grant us a non-exclusive, royalty-free license to use, reproduce, and display that content for marketing and promotional purposes. You represent that you own or have the necessary rights to the content you submit.

Trademarks

Garden Gate Tea and our logo are trademarks of our company. You may not use our trademarks without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Garden Gate Tea shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our services
• Unauthorized access to or alteration of your data
• Statements or conduct of third parties on our website
• Any other matter relating to our services

Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid us in the twelve months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Garden Gate Tea and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or your use of our services.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. We will post the updated Terms on this page with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through mediation or arbitration as mutually agreed.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.